Privacy e Cookie Policy
Information on the processing of personal data of website users
Articles. 13 e 14 of Regulation 2016/679/EU (hereinafter also “GDPR”)
Data Controller
Data controller, pursuant to art. 4 of the Code and the GDPR, is Infosistemi Srls via Cascina Sant'Isidoro n. 22 – 22060 Carugo (CO) C.f/P.i.: 04882040969 Rea: CO-332085
Our website address is: https://www.soluzionidigitali.cloud.
Infosistemi Srls (hereinafter also “Company” or “Owner”) is committed to respecting and protecting your privacy and wants you to feel safe both when simply browsing the site and if you decide to register or contact us by providing us with your personal data to use the services made available to its Users and/or Clients. On this page the Company intends to provide some information on the processing of personal data relating to users who visit or consult the website accessible electronically from the address: https://www.soluzionidigitali.cloud. The information is provided only for the website and not for other websites that may be consulted by the user via links (for which please refer to the respective privacy information/policies). The reproduction or use of pages, materials and information contained within the Site, by any means and on any support, is not permitted without the prior written consent of the Company. Copying and/or printing is permitted for exclusively personal and non-commercial use (for requests and clarifications contact the Company at the addresses indicated below). Other uses of content, services and information on this site are not permitted.
In relation to the contents offered and the information provided, Company will ensure that the contents of the Site are kept reasonably updated and revised, without offering any guarantee of suitability, accuracy or completeness of the information provided, explicitly declining any responsibility for any errors of omission in the information provided on the Site.
Source – Navigation data
Company informs that the personal data provided by you and acquired together with the request for information and/or contact, registration on the site and use of the services via smartphone or any other tool used to access the Internet, as well as the data necessary for the provision of these services, including navigation data and data used for the possible purchase of the products and services offered by the Company but also just the so-called data. of "navigation" of the site by Users, will be processed in compliance with applicable legislation. The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the "IP addresses" or domain names of the computers used by users who connect to the site, addresses in URI notation (Uniform Resource Identifier) of the resources required, the time of the request, the method used in submitting the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, mistake, ecc.) and other parameters relating to the operating system and the user's IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check the correct functioning of the Company website. It should be noted that the aforementioned data could be used to ascertain responsibility in the event of computer crimes against the Company website or other sites connected or connected to it: save this eventuality, currently data on web contacts do not persist for more than a few days.
Source – Data provided by the user
Company collects, stores and processes your personal data for the purpose of providing the products and services offered on the Site, or for legal obligations. In relation to some specific Services, Products, Promotions, etc. The Company may also process your data for commercial purposes. In such cases, specific consent will be requested, separate, optional and always revocable in the manner and at the addresses indicated below.
Sending optional, explicit and voluntary e-mail to the addresses indicated in the specific section of the Website, as well as completing questionnaires (es. form), communication via chat, push notification via APP, social network, call center, etc., involves the subsequent acquisition of some of your personal data, including those collected through the use of Apps and related services, necessary to respond to requests. We also point out that when using the mobile connection to access digital contents and services offered directly by our Partners, it may be necessary to transfer your personal data to these third parties.. We point out that you may access the Site or connect to areas where you may be able to publish information using blogs or bulletin boards, communicate with others, for example coming from the Company page on Facebook®, LinkedIn®, Youtube®, and other social networking sites, review products and offers and post comments or content. Before interacting with these areas we invite you to carefully read the General Conditions of Use taking into consideration that, in certain circumstances, the information you publish can be viewed by anyone with access to the Internet and any information you include in your publications can be read, collected and used by third parties.
Purpose of processing and legal basis
The data is processed for the purposes:
- strictly connected and necessary for the use of the relevant information services, to the management of contact or information requests, for making purchases of products and services offered through the massimodigitali.cloud website;
- for activities related to the management of User/Customer requests and the sending of feedback which may include the transmission of promotional material; for the completion of the purchase order of the products and services offered, including aspects relating to credit card payment, shipment management, of the possible exercise of the right of withdrawal provided for remote purchases, the update on the availability of products and services that are temporarily unavailable;
- related to the fulfillment of obligations established by community and national regulations, to the protection of public order, to the detection and repression of crimes;
- direct marketing, i.e. sending advertising material, direct sales, carrying out market research or commercial communication of products and/or services offered by ideedigitali.cloud; this activity may also concern products and services of companies of the Company Group and be carried out by sending advertising/information/promotional material and/or invitations to participate in initiatives, events and offers aimed at rewarding users/customers, carried out using “traditional” methods (for example, paper mail and/or operator calls), or through "automated" contact systems (by way of example SMS and/or WhatsApp, telephone calls without operator intervention, e-mail, fax, interactive applications), pursuant to art. 130 c. 1 e 2 of D. lgs. 196/03 e s.m.i.;
The provision of data for the purposes referred to in the points 1), 2) e 3), connected to a pre-contractual and/or contractual phase or functional to a user request or foreseen by a specific regulatory provision, it is mandatory and, in default, it will not be possible to receive the information and access any services requested; relatively to the point 4) of this Policy, the consent to the processing of data by the user/customer is however free and optional and always revocable without consequences on the usability of the products and services except for the impossibility of keeping users/customers updated on new initiatives or particular promotions or advantages that may be available. clients.
Service Lab snc may send commercial communications relating to products and/or services similar to those already provided, pursuant to Directive 2002/58/EU, using your email coordinates, or paper ones, indicated by you on such occasions to which you can object using the methods and contact details below.
Mode, treatment logic, storage times and safety measures
The processing is also carried out with the aid of electronic or automated means and is carried out by Service Lab snc and/or by third parties that the company can use to store, manage and transmit the data themselves. The data processing will be carried out according to the logic of organization and processing of your personal data, also relating to logs originating from access and use of services made available via the web, of the products and services used related to the purposes indicated above e, Anyway, in order to guarantee the security and confidentiality of the data. The personal data processed will be kept for the times established by the legislation in the applicable time.
Always relating to data security, in the sections of the website set up for particular services, where personal data is requested from the navigator user, the data is encrypted using a security technology called Secure Sockets Layer, abbreviated to SSL. SSL technology encodes the information before it is exchanged via the Internet between the user's computer and the Service Lab snc systems, making them incomprehensible to unauthorized persons and thus guaranteeing the confidentiality of the information transmitted; furthermore, transactions carried out using electronic payment instruments are carried out directly using the payment service provider's platform (PSP) and Service Lab snc retains only the minimum set of information necessary to manage any disputes. Precisely in reference to aspects of personal data protection, the user/customer is invited, pursuant to art. 33 of the GDPR to report to Service Lab snc any circumstances or events from which a potential "violation of personal data" may arise (data breach)” in order to allow immediate evaluation and the adoption of any actions aimed at counteracting this event by sending a communication to info@service-lab.com or by contacting Customer Service. The measures adopted by the Company do not exempt the Customer from paying the necessary attention to use, where required, password/PIN of adequate complexity, which will need to be updated periodically, especially if he fears they have been violated/known to third parties, as well as keep it carefully and make it inaccessible to third parties, in order to avoid improper and unauthorized use.
Areas of communication and data transfer.
For the pursuit of the purposes indicated above, Service Lab snc will be able to communicate and arrange for processing, in Italy and abroad, personal data of users/customers to third parties with whom we have relationships, where these third parties provide services at our request. We will provide these third parties only with the information necessary to carry out the requested services, taking all measures to protect your personal data. The data may be transferred outside the European Economic Area if this is necessary for the management of your contractual relationship. Then, protection and security obligations equivalent to those guaranteed by the Data Controller will be imposed on the recipients of the data. In the case of use of services offered directly by Partners, we will only provide the data strictly necessary for their implementation. In any case, only the data necessary to achieve the intended purposes will be communicated and will be applied, where required, the guarantees applicable to data transfers to third countries. We may also disclose personal data to our business service providers, for marketing reasons, for this purpose appointed external data controllers. Furthermore, personal data may be communicated to the competent public bodies and authorities for the purposes of fulfilling regulatory obligations or to ascertain responsibility in the event of computer crimes against the site as well as communicated to, or allocated at, third parties (as managers or, where they are providers of electronic communications services, of autonomous owners), that provide IT and telematic services (es.: hosting services, website management and development) and which Service Lab snc uses to carry out tasks and activities of a technical and organizational nature that are instrumental to the functioning of the website. The subjects belonging to the above categories operate as separate Data Controllers or as Managers appointed for this purpose by Service Lab snc.
Personal data may, Furthermore, be known by Service Lab snc employees/consultants who are specifically trained and appointed as Data Processors.
The categories of recipients to whom the data may be communicated are available by contacting the Company at the addresses indicated below.
Rights of interested parties
You may exercise the rights recognized by law at any time, including that one:
- to access your personal data, obtaining evidence of the purposes pursued by the Data Controller, of the categories of data involved, of the recipients to whom they can be communicated, of the applicable retention period, of the existence of automated decision-making processes;
- to obtain without delay the rectification of inaccurate personal data concerning you;
- to obtain, in the foreseen cases, the deletion of your data;
- to obtain the limitation of the processing or to oppose it, When possible;
- to request the portability of the data that you have provided to the Company, that is, to receive them in a structured format, commonly used and readable by automatic devices, also to transmit such data to another owner, within the limits and with the constraints established by the art. 20 del GDPR;
Furthermore, you may lodge a complaint with the Guarantor Authority for the Protection of Personal Data pursuant to art. 77 del GDPR.
For the treatments referred to in point 4) of the purposes, the Customer can always revoke consent and exercise the right to object to direct marketing (in “traditional” and “automated” form). The opposition, in the absence of any contrary indication, will refer to both traditional and automated communications.
The rights indicated above can be exercised upon request of the interested party in the manner disclosed by Customer Service or on the Company's website via the appropriate contact forms. . The use of the Website, including those intended for tablets and/or smartphones, by the Customer and/or the User implies full knowledge and acceptance of the content and any indications included in this version of information published by Service Lab at the time the site is visited. Company informs that this information may be modified without notice and therefore recommends periodic reading.
Cookie Policy
Effective Date: 12-Apr-2023
Last Updated: 12-Apr-2023
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use, for example the information we collect using cookies and how that information is used and how to manage your cookie settings.
Cookies are small text files that are used to store small information. They are stored on your device when the website loads on your browser. These cookies help us make the website work properly, to make it safer, to provide a better user experience and to understand how the website works and to analyze what works and where it needs improvement.
How we use cookies?
Like most online services, Our site uses first-party and third-party cookies for various purposes. First-party cookies are mostly necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website are mainly used to understand how the website performs, how you interact with our website, keeping our services safe, providing advertisements that are relevant to you and, after all, providing you with a better and improved user experience and helping to speed up your future interactions with our website.
Types of Cookies we use
Manage cookie preferences
You can change your cookie preferences at any time by clicking the button above. This will allow you to revisit the cookie consent banner and change your preferences or withdraw your consent immediately. Apart from this, different browsers provide different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. Below are links to support documents on how to manage and delete cookies from the main web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you use another web browser, Visit your browser's official support documents.
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